DirectDine features
Everything a restaurant needs to take orders directly and keep its customers.
What's included
- Branded restaurant website with commission-free online ordering (pickup, delivery, dine-in QR)
- WhatsApp AI ordering
- Loyalty and rewards programme with automatic reminders
- Customer database the restaurant owns, with email campaigns that need owner approval before sending
- Smart upsells, combos and bundle deals
- Catering orders, table bookings, events and gift cards
- Own-driver delivery with optional Uber Direct courier dispatch
- Kitchen display and multi-location management
- AI menu import from a PDF, photo or existing website
What is DirectDine?
DirectDine is a restaurant ordering, loyalty and customer-database platform. Restaurants get their own branded website and online ordering, WhatsApp ordering, a built-in rewards programme and a customer list they own — instead of renting customers from delivery marketplaces.
It is software for restaurants, not a marketplace. Diners order directly from the restaurant's own site, and the restaurant keeps the customer relationship and the data.